We are still shipping orders daily despite COVID-19, however we are experiencing some delays due to this; ensuring everything is safe and handled correctly. With a longer shipping time than before, you can refer to our Delivery Policy to find out more. - I consent to receive recurring automated marketing by text message through an automatic telephone dialing system. This is optional, and not required to purchase. STOP to cancel, HELP for help. Message and Data rates may apply. View Privacy Policy & ToS.

At NovaTech, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our store, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our store, we may collect the following types of information:

  • Personal Information: Name, email address, billing and shipping addresses, phone number, and payment details when you place an order.

  • Account Information: Login credentials, preferences, and saved items if you create an account.

  • Payment Information: Credit/debit card details or other payment information processed securely through third-party payment gateways (we do not store your full payment information).

  • Device & Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

  • Usage Information: Pages visited, products viewed, time spent on our site, and actions taken (e.g., adding to cart, completing a purchase).

  • Marketing Data: Preferences, survey responses, reviews, and communication with us.

2. How We Use Your Information

We use the collected information to:

  • Process Orders & Deliver Products – To confirm your order, process payments, and ship products to you.

  • Customer Support – To respond to your inquiries, requests, or issues.

  • Improve Our Services – To analyze website performance, track usage, and enhance your shopping experience.

  • Personalized Marketing – To send promotions, offers, and product updates (only if you opt-in).

  • Legal & Security Purposes – To detect fraud, comply with legal obligations, and maintain website security.

3. How We Share Your Information

We respect your privacy — we never sell your personal data. However, we may share information with trusted third parties in the following cases:

  • Service Providers: Payment processors, shipping companies, and IT service providers who help us operate our business.

  • Marketing Partners: Email service providers or advertising networks (only if you have consented to receive marketing).

  • Legal Requirements: When required by law, regulation, or government request.

  • Business Transfers: If we merge, sell, or restructure our business, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. These may include:

  • Essential Cookies – Necessary for the website to function (e.g., checkout).

  • Performance Cookies – Help us analyze site usage and improve functionality.

  • Marketing Cookies – Used for personalized ads and promotions.

You can control cookies through your browser settings, but disabling them may affect your shopping experience.

5. Data Security

We implement strict security measures to protect your personal data. This includes encryption (SSL), firewalls, and secure servers. While no system is 100% secure, we continuously monitor and update our systems to minimize risks.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have rights under privacy laws (such as GDPR or CCPA), including the right to:

  • Access, correct, or update your personal data.

  • Request deletion of your data (“Right to be Forgotten”).

  • Opt-out of marketing communications.

  • Restrict or object to data processing.

  • Request a copy of the data we hold about you.

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our store may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our store is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, services, or legal obligations. The latest version will always be available on this page, with the updated “Effective Date.”

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

📩 Email: lellofala5@gmail.com
📞 Phone: +39 3394562925
📍 Address: Via Colle Savelli 33, 00039 Zagarolo Rome, Italy